Brand-emic!

Brands are known to build relationships with people and today as the pandemic got everybody homebound, it's a way of brands assuring, protecting and delivering quality products & services. Food, Health & Hygiene sectors turned this to their advantage, more and more products, new launches, emerging formats to address convenience became the talk of the town. From the virus affected panic phase, we entered into the so-called 'New Normal'. Brands portrayed the fear factor and stood to their beliefs. In such strong times, we learnt to build patience and resilience to come back to living our life the digital way. From making it relevant to people and delivering product benefits to address their needs, brands have also connected emotionally and touched many lives. Innovative product offerings and E-commerce services came up with speed, agility and capturing mind space in our lives. Thriving in this situation and striving for excellence are the factors that brands still ma...